Through Other People's Eyes
By the end of this lesson, you can look at a situation from several points of view and use the full larger-picture checklist.
The big idea
The full picture includes everyone in it.
7. Empathy and multiple perspectives. The larger picture includes how other people see things: on a team, across cultures or in a conflict. Empathy shows you how people's values, feelings and experiences shape what they see. In a conflict, it means respecting each side and finding common ground.
Example in action. Imagine your team is launching a new product. The close-up worry is deadlines. The larger picture asks:
- Trends: do people actually want this?
- Vision: does it fit our long-term goals and values?
- Impact: what could it mean for customers and the industry?
- Risks: what could go wrong, and who would it affect?
Why it matters: better decisions, smarter strategy, personal growth and stronger problem-solving. The book sums it up: seeing beyond the narrow moment is a crucial skill for leadership and thoughtful decisions.
3 stops in BERLO City
Tap "Go there" to fly straight to each stop. Answer the question before you move on.
1. City Hall
- Look for
- The mayor and council, who must weigh everyone's needs (tap a name to chat)
2. Flex Up Records
- Look for
- A label that serves both artists and fans
3. The plaza
- Look for
- Residents with different jobs and money
3 quick questions
Your real-life task
Think of a recent disagreement. Write it out from the other person's point of view, in their words, as fairly as you can.
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